Robust feature set

Avaya one-X Quick Edition delivers the communications features small offices rely on most:

        • The basics—Hold, Conference, Transfer, etc.
        • Voicemail—20 minutes of voicemail per phone
        • Auto attendant capabilities for automatically answering
           and routing calls
        • Speed dialing
        • A call log/history of up to 100 incoming/outgoing calls
        • System and personal directories
        • Call forwarding
        • Group-dialing
        • Desktop paging
        • It’s all in the phone

Because it does not require a server, all the intelligence is in the telephones. The telephones use SIP-based,peer-to-peer to automatically discover each other, establish a network, assign themselves extension numbers, build a corporate directory, and perform system configuration.

        • Built-in backup

Eliminating the centralized hardware creates a more reliable system. Any of the telephones on the Quick Edition network can act as a backup for each other— no single point of failure will cause the entire network to fail. Even if a phone fails, all call-processing functions are preserved. For example, you can still collect voicemail messages to that extension and incoming calls will continue to be forwarded.

        • Simple system management

Quick Edition telephones, as well as the PSTN gateway, can be administered via any PC that is connected to the network (locally or remotely) using a web-based administration interface.

       • A cost-effective, scalable solution

For offices that need more communications capabilities

       — for example enhanced customer service functionality
       — you can move up to larger Avaya solutions.

Simply keep your phones, change the software, and install a gateway if needed.