Keeping ongoing management simple Concerned about needing extra resources to administer a system as powerful as IP Office? There’s no need for worry. IP Office comes with a whole set of menu-driven tools to keep ongoing management simple.
Fine-tuning performance
How many calls are you handling an hour, a day? What are your peak calling periods? How many calls typically turn into sales? Avaya IP Office reporting capabilities can help you measure and manage your availability and response to customers.
Day-to-day administration
The IP Office menu-driven administration tool simplifies initial programming and day-to-day tasks such as updating directories and moving phone extensions.
Getting started
Is your communications network ready for IP Office? We’ll make sure. Avaya has created a whole set of assessment and automated configuration tools to make sure that when your system is installed it’s ready to meet your needs starting Day One.
Avaya IP Office at-a-glance
The right model for your business
With several models to choose from, there's an IP Office to meet your needs.
Ready to grow
Capacities: 2-360 extensions; up to 192 lines;
96/120 T1/E1 lines.
Call handling and messaging
Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling into your customer service operations. Handle voicemail and e-mail in a single mailbox.
Communication with customers
Set up a formal or informal customer service center with voice, e-mail and Web chat. Integrate your customer database into your call handling. Manage the quality of your customer interactions.
Work anywhere
Give your employees all the communications capabilities they have at the office whether they are working from home, a hotel or a remote office.
A complete conferencing solution
Don't pay any more fees to outside conferencing service providers. Get Weband audio-based conferencing that are easy to set up and use.
Secure, converged communications
Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service (VoIP) and pocket the savings.
Simple administration Windows-based, menu-driven tools cut the time and expense of administration.
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